A Human Touch

This last week I celebrated with heros. Walt Disney World hosted the Chilean miners and their families for a seven-day expense paid vacation. They came to the Animal Kingdom, and I recognized them right away: the children were wearing hard hats with Mickey ears. On Monday I went to the main street parade in the Magic Kingdom, where the miners were honored and celebrated.

One of the miners commented, “We are not the heroes. Our families and all the people around the world, who prayed, wished us well and helped us through our ordeal - those are our real heroes.”

What impresses me about this story is the human connection. The Walt Disney company (and I see examples of this every day) treats all of their guests as VIPs. In this case, the miners, their families, and the rescuers were all treated like royalty.